Customize your gym's branding
Set your gym's colours, logo, font, and border-radius style from Settings → Branding, with a live preview before saving.
How-to · Get set upCreate and manage programs
Add training programs to your gym so classes, students, and syllabuses have a discipline to belong to. Programs are now set up from the consolidated Training page.
How-to · Get set upDefine a syllabus or belt ladder
Set up a belts & ranks ladder (syllabus) for a training program using a preset or build your own.
How-to · Get set upCreate and use custom tags
Build a tag library to categorise members by group, cohort, or any label your gym uses.
How-to · Get set upConfigure health questionnaire, waivers, and incident types
Set up the health questionnaire template members complete on first login, create waiver templates, and manage incident recording.
How-to · Get set upConfigure data retention and privacy settings
Set the inactive member retention period, understand fixed legal retention periods, and run a scan before applying data cleanup.
How-to · Get set upInquire about a trial at your chosen gym
How a prospective member or parent submits a free trial enquiry on a gym's public page, including adult and child enrolment details, program interest, and what the gym does next.
How-to · Get set upInvite and manage staff
Invite coaches and reception, change their roles, see MFA status, and deactivate access.
How-to · Get set upCreate and manage incidents
File an incident report, track follow-up actions, and close or withdraw the record. Describes the product flow only — not medical or legal advice.
How-to · Get set upAdd and manage locations
Add gym locations with addresses and contact details, and activate or deactivate them as your gym grows or changes.
How-to · Get set upCreate and manage waivers
Create a waiver template, publish new versions when the text changes, track which members have signed, and send reminders.
How-to · Get set upSet up your gym with the onboarding wizard
Work through the 7-step onboarding wizard to configure your gym profile, branding, programs, plans, schedule, and staff.
How-to · Get set upSign up for a free trial of Base Control
How a gym owner or manager submits the platform-level free trial request at basecontrol.co/trial, what details are required, and what to expect after submitting.