The Memberships page holds the memberships and class passes you sell, plus the list of people currently enrolled. Pausing, cancelling, and reactivating all happen from a single active membership's details.
Open a membership
- Go to Memberships in the sidebar.
- Select the Active memberships tab.
- Select the row for the member whose membership you want to change. The Membership Details dialog opens.
Pause a membership
- In Membership Details, select Pause.
- Confirm in the Pause Membership dialog. Billing is suspended until the membership is reactivated.
Cancel a membership
- In Membership Details, select Cancel.
- Confirm in the Cancel Membership dialog. This ends the membership and stops billing.
Reactivate a paused membership
- Open a membership whose status is Paused.
- Select Reactivate. Billing resumes and the member is active again.
Which actions show
Pause and Cancel appear on active and trial memberships. Reactivate appears only on paused memberships, so you'll see different buttons depending on the current status.
To set up the memberships members enrol into, see Create a membership plan.