The four stages
The importer runs through four stages: Template, Upload, Preview, and Results.
1. Download the template
- On the import page, click Download CSV Template.
- The CSV Column Reference table lists every column and its format. Only First Name and Last Name are required — everything else is optional.
- Fill in your member data in the downloaded file.
- Click Next: Upload CSV.
2. Upload your CSV
- Drag and drop your file onto the upload area, or click Choose File to browse.
- The file must be a
.csv, under 5 MB, and up to 500 rows. - The importer parses the file and moves you to Preview automatically.
3. Preview and validate
- The summary bar shows how many rows are valid, have errors, or are skipped.
- Rows with problems are highlighted; hover the error icon to see the details per field.
- To fix a value, click the cell and edit it inline — press Enter to save. The row re-validates immediately.
- To leave a row out, use the skip control on that row.
- When you're ready, click Import [n] Members.
4. Results
The Results screen shows counts for Imported, Failed, and Skipped, with a detail list of any failed rows. From here you can Import More Members or go to Done — View Members.
Related
- If specific rows were rejected, see CSV import rejected rows.
- To add a single member by hand instead, see Add a member.