The Reports section provides six sub-reports covering attendance, demographics, member growth, memberships, retention, and revenue. Each report loads independently — you navigate directly to the sub-report you need.
Available reports
| Report | What it covers | |---|---| | Attendance | Daily check-ins, booked vs. attended, breakdown by program and instructor | | Demographics | Member age and gender mix, joining trends | | Growth | Sign-ups, leads, and trial conversion over time | | Memberships | Active vs. paused vs. cancelled membership mix by plan | | Retention | Cohort retention curves and churn by month | | Revenue | Invoiced, collected, and outstanding amounts by plan tier |
Open a sub-report
- Go to Reports. The home page lists all six sub-reports with a short description.
- Click the report card you want — for example, Attendance or Revenue.
- The sub-report page loads with data for the default date range.
Filter the data
Each sub-report has a filter bar at the top. Common options include:
- Date range — pick a From and To date, or use a preset such as Last 30 days or This month.
- Program — narrow to a specific program (where available).
- Instructor — filter by coach or instructor (Attendance report).
After changing a filter, the charts and table update automatically.
Export to CSV
- Click Export CSV or Download (the label varies by sub-report) in the top-right area of the report page.
- A CSV file downloads to your browser. The filename includes the report type and export date.
Exports include all rows matching the current filter, up to the report's row limit. For very large date ranges, narrow the filter before exporting to keep file sizes manageable.
Related
- If the Reports page shows a 404 or fails to load, see Reports page shows 404 or doesn't load.
- For billing-specific financial exports (invoices, payments), see Work the billing collections queue.