What this page does
After you enter your card or bank-account details on the secure payment page, you're returned to a confirmation page. While it loads you'll see Checking payment setup with the note "We are confirming the provider state before showing a result." The page is checking with the payment provider that your setup went through — you don't need to do anything while it checks.
What success looks like
When the provider confirms, you'll see Payment setup verified with a green tick and the message "The payment provider confirmed this setup." The panel underneath shows your gym name, the member name, and the membership. Your payment method is now set up — you can close the page.
If it's still pending
If the provider hasn't confirmed yet, you'll see Payment setup still pending. This is usually a short delay, not a failure.
- The page keeps checking on its own for up to about one minute.
- If it's still pending after that, select Check again to retry the check.
If it stays pending for a while, your payment may simply need a few more moments to settle, or your gym can confirm the status with you.
If the link has expired
If your membership setup link has expired before you reach this step, you'll see a message that the link is no longer valid and to contact your gym for a new one. Reach out to your gym and they'll send a fresh link so you can complete payment setup.