Before you start
Your gym sends a secure membership link by email or message. Open it on any device. The page is headed Complete your membership and shows the plan your gym prepared for you.
Complete your membership
- Review the membership. Check the plan name, price, billing cycle, and Start date shown in the summary. If your gym offered more than one option, pick the right one under Membership type.
- Confirm billing details. Enter the Billing name (who the membership should be billed to) and the Billing email.
- Choose how you want to pay. Under How would you like to pay?, select an option. Depending on what your gym offers, you may see:
- Card
- Bank Account (Direct Debit) — Australian BECS direct debit
- Cash at gym, Bank transfer, or Credit card (external terminal) — offline options handled directly by your gym
- Read the What happens next panel — it explains what the option you picked will do.
- Select Finish membership.
What happens after you finish
- If you chose Card or Bank Account (Direct Debit), you're redirected to a secure payment page to enter your card or bank-account details.
- If you chose an offline option (cash, bank transfer, or external terminal), the membership request is recorded and your gym reconciles the payment with you directly.
When it's done you'll see Membership ready, confirming the plan and member name. Your gym confirms any final payment details with you.
If the link doesn't work
If you see This payment setup link has expired, the link is no longer valid. Contact your gym to request a new one. You can still reach the gym's page using the Go to gym page button.