Staff login

Support

Create and send an email campaign

Draft an email campaign to your members, then send it as a separate confirmed step.

Create a campaign

A new campaign is always saved as a draft first. Sending is a separate step.

  1. On the Campaigns page, click New Campaign.
  2. In the Create Campaign panel, enter a Campaign name and a Subject line.
  3. Choose a Category (Announcement, Reminder, or Marketing).
  4. Choose an Audience:
    • All Active Members sends to everyone active.
    • Select Members lets you search by name or email and add specific members.
  5. Write your Body. You can use the merge variables {studentName} and {gymName}.
  6. Click Create Campaign. It appears in the list as a Draft.

Send the campaign

Sending is done from the list, not from the create panel.

  1. Find your draft campaign in the list.
  2. Click Send on that row.
  3. In the Send Campaign confirmation, click Send Now. This delivers the campaign to all recipients and cannot be undone.

Once sent, the campaign moves to Sent and a Report action becomes available on that row.

Note

There is no scheduling or date-picker in the campaign editor — campaigns are sent immediately when you confirm, not scheduled for a future time.

Related