Check a member in to a class

Check in a member

1. On the check-in screen, the current class is selected for you. Start typing the member's name in the search box.
2. Each result shows an eligibility status: green (good to go), amber (check required), or red (cannot check in).
3. Select the member. A Confirm check-in dialog opens showing the class and their attendance balance.
4. Click Continue to complete the check-in.

When a member is blocked (override)

If a member can't be checked in normally, an Override Required dialog opens listing why the check-in is blocked.

1. Read the blocked reasons.
2. Enter an Override reason (required, audited) explaining why the override is appropriate.
3. Click Override & Check In. The override is recorded against the audit log.

Undo a check-in

If you check in the wrong member, the most recent check-in shows an Undo check-in link (admin only).

1. Click Undo check-in.
2. Confirm the prompt — this returns the class credit to the member's membership or pass.
3. Enter a substantive reason of at least 8 characters when prompted. The undo is audited.

Related

• If a member shows as ineligible unexpectedly, see Check-in says not eligible.